Welfare & Safety
Life-threatening emergencies off campus
000
Police, fire, ambulance. On a train, bus or ferry, also press the emergency help button to alert staff when you can.
Who to contact
UNSW campus emergency 9385 6666 UNSW Campus Security. For an emergency on the Kensington or Paddington campus, call this number instead of 000. UNSW security (non-emergency) 9385 6000 For medical help at UNSW Kensington, call campus security on this number.OrgCom are reachable via the SCS Discord server (@OrgCom), and their details are also given at the briefings.
Where to go
Coming soon.
Water, a seat and a phone charge, at hubs around the event area.
Open the recharge hub mapSCS carries only a small first aid kit, enough for cuts and bruises. In Season 1 it was at Cabramatta (TACSoc) and Chatswood (RailSoc). Season 2 first aid points are announced at the briefings.
If something happens mid-event
Coming soon.
Teams are spread across Sydney, so help usually starts with a message.
- 1
Fill in a grievance report if events are unfolding, or message the Welfare Lead directly for a heads-up.
- 2
In the grievance form, select a location to receive help (if this is necessary).
- 3
The Welfare Lead will contact you to clarify the situation, ETA and locations. If you're already in contact with another lead organiser, they'll relay information to the Welfare Lead.
- 4
The Welfare Lead will then contact the volunteers in charge of the nearest area.
Unless you are within a volunteer's line of sight, make your way to the agreed location rather than waiting for someone to find you, and keep following the procedure for as long as you can.
General grievance procedure
Coming soon.
If a person says something, trust them first.
- Doesn't matter if they are a known troublemaker.
- Doesn't matter if they like starting drama.
- Trust them first.
Organisers will try to get information about the situation from the alleged victim (a description of the alleged perpetrator and their actions) and then from the alleged perpetrator, calmly:
“Hi, we've received a report that someone has felt uncomfortable due to [actions]. We aren't trying to accuse you, we just want to clear things up.”
If the response is calm and respectful, the situation is monitored and everyone moves on. If aggressive (and the action is likely true), the situation escalates.
Low concern / misunderstanding. Verbal boundary reminder, and a request to avoid further contact with the person who raised the report.
Moderate concern. Three strikes: warning, final warning, then removal from the event (UNSW final meet-up). The people involved are actively kept separate.
High concern / repeated offence / escalation. Removal from the entire event. Campus security contacted if at UNSW (9385 6666); life-threatening situations go straight to 000.
Whatever happens, the welfare team will follow up with the person who reported:
- Explain what action is being taken.
- Ask if you feel safe.
- Offer ongoing support.
Thanks to Angel from MegaLAN for the original wording of this policy, adapted for SCS.